Source: phonearena.com/news/Man-enters…-of-iPhones-Video_id86022Ο/H Phone Arena News έγραψε:
It's not rare that users who have an issue with a new product they bought are not exactly pleased with how customer support handles their complaints. You can read all sorts of support horror stories on the Internet, pointing fingers at pretty much every somewhat mainstream brand — even if said company is known for making an extra effort in the consumer relations department. It just happens that sometimes an employee lacks the training, the situation is a bit more unique, or the customer just has an outrageous claim, or any combination of those, and the situation becomes difficult and frustrating.
However, ...
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It's not rare that users who have an issue with a new product they bought are not exactly pleased with how customer support handles their complaints. You can read all sorts of support horror stories on the Internet, pointing fingers at pretty much every somewhat mainstream brand — even if said company is known for making an extra effort in the consumer relations department. It just happens that sometimes an employee lacks the training, the situation is a bit more unique, or the customer just has an outrageous claim, or any combination of those, and the situation becomes difficult and frustrating.-
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