*Θα ηθελα τη βοηθεια σας στο τι πρεπει να κανω.
Αγορα απο 20/2/2016 μια xiaomi camera και ena xiaomi power bank 45$,το δεμα δεν ηρθε ποτε και δεν μου επιστρεφουν και τα λεφτα μου και η απαντηση τους ειναι:
Dear GEORGE,
We apologize with this delay and sincerely regret you have not received your order.
Unfortunately,it appears that your order has been lost on the way.
After reviewing your order in detail, we found out you haven't purchased any insurance during the check-out. Please understand, that in such case we can only compensate you partially.
The shipping company is actually responsible for this loss which is sadly beyond our control.
However as you are a valuable customer for us, we are willing to help you the best way we possibly can.
For the issue, we can refund 13.7USD ---- as a proof of good will on your wallet and exceptionally reward you with extra points (e.g. If your refund is 1USD = 5 points ,3USD =3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits: GB Wallet | GearBest.com
Check out to use point: My Points | GearBest.com
Can you please let us know your decision?
Once again we apologize for any inconvenience caused.
Best Regards
Janelle
Gearbest Customer Service
GearBest: Online Shopping - Best Gear at Best Prices
*Θα ηθελα τη βοηθεια σας στο τι πρεπει να κανω.
Αγορα απο 20/2/2016 μια xiaomi camera και ena xiaomi power bank 45$.
Αγορα απο 20/2/2016 μια xiaomi camera και ena xiaomi power bank 45$,το δεμα δεν ηρθε ποτε και δεν μου επιστρεφουν και τα λεφτα μου και η απαντηση τους ειναι:
Dear GEORGE,
We apologize with this delay and sincerely regret you have not received your order.
Unfortunately,it appears that your order has been lost on the way.
After reviewing your order in detail, we found out you haven't purchased any insurance during the check-out. Please understand, that in such case we can only compensate you partially.
The shipping company is actually responsible for this loss which is sadly beyond our control.
However as you are a valuable customer for us, we are willing to help you the best way we possibly can.
For the issue, we can refund 13.7USD ---- as a proof of good will on your wallet and exceptionally reward you with extra points (e.g. If your refund is 1USD = 5 points ,3USD =3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits: GB Wallet | GearBest.com
Check out to use point: My Points | GearBest.com
Can you please let us know your decision?
Once again we apologize for any inconvenience caused.
Best Regards
Janelle
Gearbest Customer Service
GearBest: Online Shopping - Best Gear at Best Prices
*Θα ηθελα τη βοηθεια σας στο τι πρεπει να κανω.
Αγορα απο 20/2/2016 μια xiaomi camera και ena xiaomi power bank 45$.
